Privacy Policy

We do not allow or use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers nor associate targeting information (such as demographics or location, with any personally identifiable information collected from the ad or its landing page, or share any personally identifiable information with Google through our remarketing tag or any product data feeds which might be associated with our ads, or send Google precise location information) without first obtaining your consent.

When we or our third party vendor/marketing agents create a remarketing list, we do not use any sensitive information about our customers or visitors to our Sites, whether directly collected or associated with a visitor, based on the visitor’s profile or behavior on our Sites or apps.

• Restrictions on list creation may apply to both individual web pages and entire web sites or apps
• Ad content may not imply knowledge of personally identifiable or sensitive information

Interest-Based Advertising

As an advertiser using interest-based advertising, as far as we are aware, we do not:

• Use interest-based advertising or implement the remarketing tag on any Site or app directed at children under 13 or which stores or solicits age information from people under the age of 13
• Create a remarketing list or creating ad content that specifically seeks to reach people in ways that are prohibited
• Create ad content which implies knowledge of personally identifiable or sensitive information about the Site or app visitor, even when the remarketing list has been created without using such information
• Include products which fall into sensitive categories, such as pharmaceutical products, in any data feeds

For the avoidance of doubt, ads that are already prohibited by Google’s AdWords content policies, are not used in our campaigns

Web Analytics/ Statistics

Our Sites use a web analytics service provided by Google called Google Analytics. Google Analytics uses “cookies” (as described above), as well as data from our advertising programs including interest-based and demographics-based advertising, to help better analyse how our users use our Sites. The information stored in the cookie about your use of the Sites (including your IP address) will be transmitted to and stored by Google on servers in the United States or anywhere else as may be determined by Google. Google will use this information for the purpose of evaluating your use of our Sites, compiling reports on web site activity and providing other services relating to activities on our Sites and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By entering into and using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out hereinabove.

We may disclose certain or all of the information (described above) that we collect, as stated above and in accordance with the terms set forth in this section. We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize; (2) in connection with our Sites as described above; (3) the information is provided to comply with applicable laws, regulations, search warrants, subpoenas or court orders, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) the information is to address emergencies or acts of God or to address disputes or claims, or to persons holding a legal or beneficial interest. We may also gather aggregated data about our customers and Site visitors and disclose the results of such aggregated data (but not personally identifiable information) to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.

Social Media Sites

Our Sites interface with social media sites including Facebook, Twitter and other social media sites. In the event that you do decide to “like” or share information from our Sites through these services, you must also review the privacy policy of each of the linked social media sites accordingly. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personally identifiable information

We may from time to time partner or enter into arrangements with other party or parties to provide specific benefits and/or services to our customers including sending more streamlined and targeted promotions or ads etc to enhance your overall user experience. We will provide to such partners the information that we believe is reasonably necessary for them to provide such benefits and/or services to you. In the event that you do not wish to receive marketing communications from us, please do let us know (in writing) of your preference to not be contacted by sending us a letter or e-mailing our offices at the contact information below informing us of your preference.

Surveys or Contests

We will from time to time, provide you the opportunity to participate in contests or surveys on our Site or offsite. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, e-mail address and shipping address) and demographic/geographic information.

We use this information to notify contest winners and award prizes, to monitor Site traffic or personalize the Site (in the case of anonymous information collected in surveys), to send participants an email newsletter.

We may use third-party service providers to conduct these surveys and/or contests; If so, that company will be generally prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and have your consent.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our Sites, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. We will store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

In summary, in order for us to serve you better, we may use your personal information for the following purposes, including but not limited to:

The Raptor Vision Store

To process your order, we will ask you for your personal information such as: name, e-mail address, delivery address, telephone number and credit card information. We may also contact you, (usually via email or phone) on matters including but not limited to matters relating to your order, order confirmation, shipping and tracking details, shipment delay, change in stock availability, or identity verification.

Online Registration

You can register your Raptor Vision product using an online registration application or via Raptor Vision.com/register. By registering your Raptor Vision product, you will be eligible to receive product support. The level of support available is dependent on the type of Raptor Vision product purchased. For more details, visit Raptor Vision.in/support. Personal information collected from online registration will be used to improve our products and services. Raptor Vision internal reports will not contain personal individual data. Where required, we may from time to time contact you on matters relating to your registered product(s). With your permission, we will send you information about new products or services from Raptor Vision.

Surveys/Polls/Contests/Promotions

From time to time, our Sites may request information from you via surveys/ polls/ contests/ promotions and other marketing activities. Participation in these activities is completely voluntary and you have a choice whether or not to disclose any information. Information requested may include contact information; such as your name and your shipping address to notify the winner(s) and demographic information; such as your age, for eligibility purposes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of our Sites.

Newsletters

Raptor Vision may occasionally send you newsletters, marketing materials or product information via e-mail. Your e-mail address will only be used for these purposes and will not be shared with unaffiliated third parties without your consent. Where applicable, we will follow all local requirements, such as having you opt-in, to ensure we do not send you unsolicited e-mails. You have the right to opt-out from receiving such electronic communications from us at any time.

Children’s Information

Raptor Vision will never knowingly collect sensitive information from children under 13 for marketing purposes. If we learn that personal information has been submitted to us by children under 13, we will delete such information from our files. Minors under the age of 13 should ask their parents or guardians for express permission before submitting any personal information to anyone over the Internet.

Third Party Web Sites

Please note that our Privacy Policy only applies to Sites controlled by Raptor Vision. Links to third party web sites are provided solely as a convenience to you. You are advised to check the privacy policies and terms of use of those sites before providing your personal information to them. Raptor Vision has not reviewed these third party web sites, does not control and is not responsible for any of these sites, their contents or their privacy policies and/or terms of use. Raptor Vision does not endorse or make any representations about these other sites, or any information, products or other materials that may be found there. Access to and use of such other web sites is at the user’s own risk and subject to any terms and conditions applicable to such access/use.

Information requests

You are entitled to ask for a copy of the personal information we hold about you at any time (for which we may charge a small administration fee). We will correct any inaccuracies in your personal information at your request.

Contacting Us

We value your opinions. If you have any questions or comments about our Privacy Policy or questions or concerns about the use of your personal information, please contact us. You can send your request to:

Raptor Vision

Ansal Corporate Plaza, Unit No. – F-220 ,Floor 1st,

Gurgaon, Gurgaon 122001,

We reserve all rights to disclose your personally identifiable information as may be required by law, legal regulations, court orders or legal process and when we believe that disclosure is necessary in the circumstance to protect our rights and/or for the said legal compliance. We shall not be liable under any circumstances including for any sort for any loss of data, and/or loss or any inconvenience caused by viruses and/or other malicious code originating or contracted from our Sites/Application(s) or its use thereof or otherwise. It is solely your responsibility to ensure that your computer/device/table runs on up-to-date anti-virus software at all times and to check regularly for viruses and/or other malicious code. Raptor Vision will use reasonable endeavours to ensure that this website does not contain or spread any viruses or other malicious code. IN NO EVENT SHALL Raptor Vision, ITS AFFILIATES, SUBSIDIARIES, INCLUDING ITS DIRECTORS, REPRESENTATIVES, EMPLOYEES OR AGENTS, BE LIABLE WHATSOEVER FOR ANY CLAIM, COST OR DAMAGES INCLUDING ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY MALFUNCTIONS, DELAYS, LOSS OF DATA, LOSS OF PROFIT, INTERRUPTION OF SERVICE OR LOSS OF BUSINESS OR ANTICIPATORY PROFITS, ARISING OUT OF YOUR USE OF OUR SITES/APPLICATION(S), INCLUDING PARTICIPATION IN ANY SURVEYS OR CONTESTS EVEN IF Raptor Vision HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING.